Skip to content

LEGAL

Cancellation and Refund Policy

This policy covers the DalalOS paid plans: Plus at ₹199 a month and Pro at ₹399 a month. The Free plan has no charges to cancel or refund.

Last updated

18 October 2026. Payments are processed by Razorpay. These rules are part of our Terms of Service.

Cancelling a subscription

  • You can cancel any time from Billing in your dashboard, or by emailing us.
  • Cancellation takes effect at the end of the billing period you have already paid for. Your paid plan keeps working until then.
  • After that date you are not charged again, and your account moves to the Free plan.
  • If a renewal payment fails and Razorpay's retries also fail, the subscription stops on its own and your account moves to the Free plan.

Refunds

  • Part-used months are not refunded. When you cancel, you keep access to the end of the paid period instead.
  • Upgrades are not prorated. Moving from Plus to Pro ends Plus immediately; the unused part of that month is not refunded.
  • Duplicate or erroneous charges are refunded within 7 days. If you were charged twice, charged after cancelling, or charged an amount that doesn't match the plan, email us and we refund the charge within 7 days of confirming it. The refund goes back to the original payment method through Razorpay; your bank may take a few more working days to show it.

How to ask for a refund

Email hello@dalalos.in from the address you sign in with, and include the date and amount of the charge. Please don't send card or bank details: we never need them.

FAQ

Common questions

Can I cancel any time?
Yes. Cancel from Billing in your dashboard whenever you like. You keep your paid plan until the end of the period you have already paid for, and you are not charged again.
Do I get money back if I cancel mid-month?
No. We don't refund part-used months. Instead, your plan keeps working until the end of the paid month.
I was charged twice. What do I do?
Email hello@dalalos.in with the date and amount of the charge. Duplicate or erroneous charges are refunded within 7 days.

Connect your AI to Indian stock market data

Sign in to DalalOS and connect your AI in one line of config. Free to start; paid plans when you need more.

KEEP EXPLORING